Initial commit: Helpdesk application setup

- Backend: Node.js/TypeScript with Prisma ORM
- Frontend: Vite + TypeScript
- Project configuration and documentation

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>

backend/.gitignore

@@ -0,0 +1,34 @@
+# Dependencies
+node_modules/
+
+# Build output
+dist/
+
+# Environment
+.env
+.env.local
+.env.*.local
+
+# Prisma
+prisma/migrations/
+
+# Logs
+*.log
+npm-debug.log*
+
+# IDE
+.idea/
+.vscode/
+*.swp
+*.swo
+
+# OS
+.DS_Store
+Thumbs.db
+
+# Uploads (keep folder structure)
+uploads/*
+!uploads/.gitkeep
+
+# Test coverage
+coverage/